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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ariel Olstein

January 3, 2024

5  out of  5 rating by Ariel Olstein
"I have been working with Nikki for multiple years and she is THE BEST. Prompt and friendly :)"
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Khaled Ayoub

December 21, 2023

5  out of  5 rating by Khaled Ayoub
"Jule was absolutely amazing. I look forward to working with her! 👍"
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Jayden Aguilera

December 5, 2023

5  out of  5 rating by Jayden Aguilera
"Jule was very professional and transparent about what I am getting. Even though I am paying more with State Farm, I feel secure in my decision to switch. I look forward to many years working with Jule from State Farm!"
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April Nuttall

December 1, 2023

5  out of  5 rating by April Nuttall
"Great service! I am very pleased with Jule. I would definitely recommend to everyone I know."
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Lillian Lopez

November 1, 2023

5  out of  5 rating by Lillian Lopez
"You have an awesome employee in Jule Sosa, she worked with me patiently and diligently since I'm a hard person to get in touch with. She explained all of my options in choosing my car insurance coverage. It's a pleasure to speak to a real person who knows what they're talking about....thanks Jule you made it an easy transition from my other insurance."
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Leo Talens

October 22, 2023

5  out of  5 rating by Leo Talens
"I may not be a direct customer with the Russell Content, yet my experience with the Agency since I have read its Review at the time when I needed to look for my sibling as he decided to transfer his Auto Insurance didn't at all went wrong. Instead, years since then to date. It just went well more than ever before after another sibling was referred into, and then a crucial decision to bundle the Auto Insurance, and another referral, a family friend was made, that was well accepted and appreciated as it handled not only promptly, but with a better fair deal. Can't be wrong if you end up with this Agency that is as open and as transparent as the Staff Personnel, where all your needs are laid down, so you end up in making an informed decision! Special mention here is with Ms. Nikki, with whom I have had a chance to converse with during the preliminaries, and lately, with Ms. Jule, while I hope when I get across within my network looking for Auto Insurance and the likes, will have no second thoughts but this Agency is one that comes to my mind."
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Tara Hansen

October 20, 2023

5  out of  5 rating by Tara Hansen
"Just switched from Liberty Mutual. Jule is an absolute GEM! Very helpful, kind and considerate. She answered all my questions and was extremely helpful!!"
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kinberly campos

October 19, 2023

5  out of  5 rating by kinberly campos
"Jule did great by offering me different options for life insurance. She took the time to explain in depth what’s best for my family and I. Thank you, Jule!"
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Vandilson Pinto

October 19, 2023

5  out of  5 rating by Vandilson Pinto
"Jule was great. She was very clear explaining everything and also patient and lovely."
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Charlie Jones

September 25, 2023

5  out of  5 rating by Charlie Jones
"Moved from USAA to State Farm. Jules Sosa is an All-Star- She was so helpful and communicative. Best switch I have ever made."
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Daniel Castillo Jr

September 25, 2023

5  out of  5 rating by Daniel Castillo Jr
"Jule did her best to take care of me. She’s knowledgeable and she has an outgoing personality"
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September 24, 2023

5  out of  5 rating by BREE
"Jule is very personable. She truly cares about me and my family. I was able to get homeowners, auto, and life insurance all in one. Thanks Jule you were awesome! Would definitely recommend!"
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Devonna -Goodwin

September 8, 2023

5  out of  5 rating by Devonna -Goodwin
"Jule Sosa is an amazing person she was able to help us tremendously and was very kind person, and I suggest that anyone that is looking to get insurance from the state farm company to go to her. 😁"
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Joyce Groves

September 7, 2023

5  out of  5 rating by Joyce Groves
"Jule is amazing! After taking two weeks to shop for insurance, I had the pleasure of speaking with her. Jule took her time to make sure that I had all of my discounts and understood all of the details of my coverage. While other companies are increasing their rates, Jule helped me save money with State Farm!"
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Kelsey Zerr

September 6, 2023

5  out of  5 rating by Kelsey Zerr
"Jule is the best! She got my rate lowered and added life insurance. 10/10 best experience I have had shopping for car insurance."
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Maria Hernandez

August 29, 2023

5  out of  5 rating by Maria Hernandez
"Jule the representative for State Farm, was so helpful and took me step-by-step, and believe it or not she help me save money now that is a good auto insurance place she was fabulous"
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Larry Price

August 3, 2023

5  out of  5 rating by Larry Price
"Jule has done a fantastic job in providing good information and has a great attitude"
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Azaleah Franco

August 2, 2023

5  out of  5 rating by Azaleah Franco
"I had the pleasure of working with Jule Sosa, Insurance Advisor. It was a great experience. She helped me find the best policy to fit my needs. I was happy to have a punctual professional in my corner. Thank you!"
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Richard Bonnet

June 11, 2023

5  out of  5 rating by Richard Bonnet
"Nikki provides 1st class customer service and always manages to promptly find answers to any questions. She is an asset to her team at State Farm. Richard B"
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Mindy Coward

April 26, 2023

5  out of  5 rating by Mindy Coward
"Great customer service. The staff is so helpful. I have been with Russell’s office for years."
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Rod Kneblik

April 3, 2022

1  out of  5 rating by Rod Kneblik
"Not the least bit responsive for a claim I had. I never received a call. I feel that the insurance businesses do not need brokers if they do not advocate for their customers. He bought my Agent status alignment from Susan Quick. Best of the Best. He probably has a bunch of high end earners and clients. He offered no customer support whatsoever. If you make big bucks he will surely kiss your toes in my opinion. Nonexistent experience per my claim. It went south as well. Messed up. I just sold the car really cheaply. He may not know his clientele spectrum at all.."
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craig haltiwanger

November 13, 2021

4  out of  5 rating by craig haltiwanger
"I always feel like Russell Content, Nikki Mayfield and staff have the customers best interests at the forefront. The only reason i didnt give 5 stars is there always needs room to improve."
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Katie Bishop

January 11, 2020

2  out of  5 rating by Katie Bishop
"No one ever answers the phone. And it takes forever for the office to call you back."
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Mary Grace DeLozier

December 28, 2018

2  out of  5 rating by Mary Grace DeLozier
"Editing my 5 Star review from 4 years ago to a 2 Star Review: After 4 years of using Russell Content and his team, I have yet to ever speak to or communicate with Russell Content. His team has not been helpful to answer my questions and continually and only refers me to the national State Farm hotline. I am currently seeking a new agent. Four years ago: The Russell Content State Farm team is outstanding! I have been impressed with their fast response times and great service. Each team member I have worked with on email or on the phone is so helpful, friendly, and kind. John took the time to walk me through each of my policies and made sure I had the coverage I needed. I highly recommend this team!"
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Christine Phrasavath

September 17, 2018

5  out of  5 rating by Christine Phrasavath
"This office goes above and beyond for their clients. Russell and Nikki return phone calls and emails in a timely manner. They are both very professional and knowledgeable."